How do I search and book a flight or hotel using the Vuelo AI assistant (Voya)?

✈️ Flights: Type your request into the search bar on your home screen, e.g. "Please find me the cheapest flight to Paris" or "Find me the best flight to Paris."

🏨 Hotels: You don't need to name a destination, you can describe what you're after, e.g. "I would like to go somewhere sunny with good views." The assistant will suggest a few matching destinations as tappable options (e.g. Santorini, Bali, Canary Islands) or you can ask for somewhere else.

✈️ Flights: If nothing matches your dates, the assistant offers options like "Change dates," "Try a different airport," or "Pick exact dates." You can also reply with quick options like "This weekend" or "Next week."

🏨 Hotels: Confirm or adjust your check-in/check-out dates and number of guests using the editable pills, or open the calendar to pick exact dates, then tap "[X] nights - Continue."

✈️ Flights: You'll see flight cards with times, duration, airline, and price. Use the quick options: "Cheapest flight," "Fastest flight," "Change dates," "Add travellers"; to narrow it down.

🏨 Hotels: You'll see hotel cards tagged "Best Match" or "Best Value," with rating, reviews, and price. Use "Show cheapest," "Most expensive," "Change dates," or "Add travellers" to adjust.

✈️ Flights: Tap a flight to see the full itinerary — outbound and return times, baggage allowance, CO2 estimate, refund policy, and total price (including a live countdown until the offer expires; then tap "Select."

🏨 Hotels: Tap a hotel to see photos, reviews, amenities, and location, then choose a room type: each with its own price and details — before tapping "Reserve."

✈️ Flights: Fill in each passenger's title, first name, middle name(s), last name, date of birth, and mobile number. The assistant will confirm everything's filled in and summarise your trip before you continue to payment.

🏨 Hotels: Confirm the lead guest's name, then review your booking summary: hotel, room, breakfast, guests, check-in/check-out, length of stay, and cancellation deadline — before tapping "Confirm."

Already have an account? Tap "Book now," then enter your email on the "Welcome back!" screen and tap "Log in."

New to Vuelo? Tap "Sign up": this sets up a Vuelo credit account, which is what your payment plan runs through. We'll run a soft credit check first, which won't affect your credit score. Follow the prompts to complete sign-up.

✈️ Flights: You'll be asked "Here are your payment options. Which plan works best for you?" Swipe between plan options (e.g. "Pay in 12," "Pay in full"), each showing the monthly cost, deposit due today, total cost of credit, APR, and total to pay. Depending on your account, you may only be offered "Pay in Full." Confirm your payment method (e.g. Apple Pay) and tap "Pay £[amount]."

🏨 Hotels: Swipe between plan options (e.g. "Pay in 12," "Pay in 9," "Pay in full"), each showing the monthly cost, deposit due today, total cost of credit, APR, and total to pay, then tap "Continue" and "Confirm my booking."

The more specific your first message, the fewer follow-up questions you'll need to answer: for hotels, describing the kind of trip you want works just as well as naming a destination.

If you're logged in, account setup is skipped entirely: you'll go straight from your booking details to payment.

You can change your payment plan or payment method any time before you confirm: just use the "Change" links where shown.