If you've made the decision to discontinue using Vuelo, you have the option to manage the removal of your personal information directly within the application. Here are the steps to take for specific actions:
To Delete Your Card Information
Open the Vuelo app.
Navigate to the "Payment methods" section.
Choose the card you want to delete from your saved cards.
Tap on "Remove your saved card" and then select "Remove connected card."
To Turn Off Payment Autofill Information
Access the Vuelo app.
Go to "Settings" and then select "Privacy & Security."
Choose "Autofill at purchase."
Toggle off the autofill feature to disable it.
To Stop Receiving Marketing Emails from Us
Launch the Vuelo app.
Access "Settings" and then navigate to "Notifications."
Look for "Marketing emails."
Toggle the switch to turn off the option to receive marketing emails from Vuelo.
If you wish to take additional actions such as limiting the sharing of your data with third parties, having all your personal information deleted, or obtaining a data transcript, you can initiate a conversation with our Customer Service team. They will be able to assist you in submitting a request for these specific actions.
Please keep in mind that, as a financial institution, there are certain types of personal data that we are obligated to retain in order to comply with banking laws and regulations. These data retention requirements are essential for staying in accordance with legal standards.