Any refund received will automatically be credited to your Vuelo account.
🔄 If there's an outstanding balance on your account, the funds will go towards clearing that balance.
If the refund doesn't cover your outstanding balance, you will still need to repay the remaining amount. However, if the refund exceeds the outstanding balance owed, the surplus will be refunded to you. 💰
Note that the amount credited to your account might be less than the original purchase price. This depends on any fees or charges levied by the travel provider (for instance, they might apply a booking cancellation fee).
The best part? Our refund system is fully automated! Once the refund is received, we'll handle everything on our end. No need for you to contact us or take additional steps. 🙌
Please remember, the refund process duration varies by travel provider and can take 6 to 8 weeks to complete ⏳